SERVICE & MAINTENANCE

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“The bitter taste of poor aftersales service remains long after the sweetness of a low price is forgotten”

To ensure maximum protection and peace of mind, we must keep your fire and security systems working 24/7, 365 days a year. It may also be a requirement by your insurance company to have your systems maintained by an approved company. We offer a range of service and maintenance agreements to suit your needs.

These packages are offered over a choice of one, two or three years. Our dedicated team of accredited engineers are available 24 hours a day. We are always on call to provide a fast, out of hours service, ensuring your home or business is always fully protected.

Do you have a system which was installed by someone else? We are more than happy to take over the maintenance of your system, and give you the aftercare and value for money you desire.

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WHO WE WORK WITH

Why do you need to maintain your alarm systems? 

There are several reasons to make sure your alarm system is maintained and serviced regularly. The reasons can range from the more apparent, such as protecting your business premises; others are less obvious, such as voiding your insurance. An alarm system can work as a great deterrent, but if someone does break in to your business property, you need to have the correct processes and equipment in place. A lot of businesses get the alarm systems installed and then neglect them. What happens if something does go wrong? Technology has made our lives better, but it isn’t infallible. The components within the system will degrade over time, and finding the fault early, will save money.  

What services does MES Systems offer? 

Access Control 

Limiting access to your property is a great step to preventing criminal activity, this can also be extended to Gates and Barriers. These systems need to be serviced to make sure they are working correctly; otherwise, unauthorised personnel could gain access to your premises.  

Commercial CCTV 

CCTV is one of the best deterrents of criminal activity. The CCTV can be remotely monitored in house or by an outsourced monitoring company. The issues arise if a camera malfunctions, and stops transmitting a feed. If someone was to break into your business property and the camera wasn’t working. It makes it harder to catch them, and your insurance may not pay out.  

Intruder Alarms 

Silent alarms and loud alarms can notify you or your monitoring company to a potential break in. Alarms can be triggered in different ways, depending on the equipment. Door sensors and motion detection are common forms of intruder alarms. If they fail, then they won’t notify you, making them redundant.  

What does MES Systems offer included in their servicing and maintenance? 

The most important part of what we do at MES systems is to make sure the after-care services are to the highest standard. We aren’t looking to make a quick sale and move on; we look after each of our customers. Keeping your systems up to date and working smoothly requires us to work on your schedule. We offer 24-7 coverage 365 days a year. Technology doesn’t work to a schedule, and neither do we. Our Packages are based over 1, 2, or 3 years, offering greater flexibility. All offer comprehensive maintenance cover, with priority treatment over our customers without a service agreement. Depending on the term you choose, this can include all additional labour within office hours!  

Can MES Systems look after your existing system? 

MES can takeover most existing systems with minimal takeover costs. If you are struggling with your existing service provider then get in touch with us. Check out our testimonials and reviews to see why our customers keep coming back! 

Why should you choose MES Systems for your service and maintenance? 

Whether you are keeping your existing system, or need a new security solution, we will be on hand to help. If you require new equipment with your new service package, you also get extended warranty on all the new technology installed at inception to match your agreement. If anything goes wrong, you know you are covered! Get in touch today.